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FAQ

Can't find your answer? Chat with us, call 866.292.1821 or email info@stik2it.com.

About our Post-it Notes

Are these genuine 3M Post-it Notes?

Yes. Every pad is genuine 3M Post-it brand, with the same adhesive you buy in stores. The only 3M branding is on the backer sheet; your printed sheets carry only your design.

Where are you located, and where do orders ship from?

Our office is in Maryland. Post-it Notes are printed and shipped from the Midwest, so most of the US gets them in 1 to 5 days by UPS Ground.

How many sheets are in a pad?

50 sheets is standard. 25-sheet pads are available on larger orders, usually 250 pads or more.

Which edge is sticky?

On a 4" x 3" pad it is on the 4" edge; on an 8" x 6" pad, the 8" edge. Want a tall, portrait note? We can turn your design so the adhesive sits on the left or right at no extra cost. Just say so in the artwork instructions.

What sizes do you offer?

Standard sizes run from 2" x 3" up to 10" x 6" and are listed on each product page. We also cut custom sizes (quoted, minimums apply) and make large wall pads up to 15.75" x 15.75".

How thick is the paper?

Standard Post-it paper is about 50# offset (similar to 20# bond). A heavier 60# offset is available on orders of 500 pads or more.

What is the difference between regular and Super Sticky?

Super Sticky uses 3M's stronger adhesive, made for vertical and hard-to-stick surfaces: doors, windows, monitors, trash cans and car windows. Super Sticky comes on white paper (we can print any background color), starts at 500 pads for most sizes, and takes about 7 working days to produce. For desks, calendars and giveaways, regular adhesive works well.

Minimums, quantities and pricing

What is the minimum order?

It depends on the product:

  • Full color on white paper: as few as 1 pad.
  • One ink color on colored paper: 10 pads.
  • Super Sticky, Pantone ink, some premium paper colors, 25-sheet pads and printing on the back: 500 pads.
Why can't I order exactly 75 or 120 pads?

Small orders run continuously in set quantities, so we can only make the amounts listed on the site. The next size up is often only a little more and cheaper per pad. Custom quantities are possible over 500 pads; chat with us and we'll set up a cart.

Are there setup or proof fees?

No. There are no setup charges and proofs are always free.

Can I split one order across several designs?

For small orders, add each design to your cart as its own item. For larger orders for Full Color designs, we can split one quantity across designs in multiples of 50 pads, with a small fee per design change.

Does the price include shipping?

No. Shipping is calculated at checkout based on your address. Custom packing tape ships free.

How do I see a price before I have my artwork?

Pick your size, quantity and ink color on the product page and the price appears. To see shipping, add it to your cart with any placeholder file and enter your zip code. Or chat with us for a quote.

Do you offer discounts?

Yes, we do offer discounts to certain organizations like schools and nonprofits. Please ask a customer service rep in the chat or by phone 866.292.1821.

Do you work with resellers and printers?

Yes. Resellers get trade pricing and can be set up as tax exempt with a resale certificate. We can blind ship orders of 500 pads or more. Smaller orders ship from an automated line in a Stik2it box, with a packing slip that shows no prices, and we never contact your customer.

Artwork and proofs

Will I see a proof before you print?

Always. We email a free PDF proof, usually within a few hours. Your order goes into production only after you approve it by replying to the email.

Will my card be charged before I approve the proof?

No. Your order is placed at checkout, but we don't charge it until you approve the proof. If you cancel before approving, there is no charge. Prefer to see a proof before ordering? Chat with us or email info@stik2it.com.

What file types do you accept?

PDF is best, with fonts converted to outlines. Vector files and images of 300 dpi or more print sharpest; JPG and PNG work too. Designing in Canva? Download it as PDF Print. Send Pantone (PMS) or CMYK colors; screen colors like RGB and hex can't be matched exactly.

Do I need a bleed? Is there a template?

To print to the edge, add a 1/8" bleed on every side. Keep phone numbers and other key text at least 3/16" from the edge. Each size has a template on its product page. Thin borders near the edge can look uneven after cutting, so we suggest avoiding them.

I don't have a design. Can you help?

Yes, free. Type your text in the artwork instructions box, or upload a Word doc, a photo or even a hand sketch. We'll lay it out and send a proof.

Can you print my handwriting?

Yes. Write your note in dark ink on white paper, then scan or photograph it. Our size templates help you fit it. We also have fonts that look like handwriting.

I have more than one file. How do I send them?

Upload one file with your order, mention the others in the artwork instructions, and email them to info@stik2it.com with your order number.

Can you print white ink?

No. To get a white logo, we print the background color around it on white paper so the logo shows white.

Can every sheet in a pad have a different design?

Yes, on our 3" x 3" Dynamic Variable pads: up to 25 or 50 different designs per pad, on white paper. They start at 250 pads and take about 10 business days. Making every pad start with the same top sheet costs extra.

Can you print on the back of the sheets?

Yes, on orders of 500 pads or more.

Is there anything you won't print?

We don't print profanity or offensive content.

Paper and ink colors

What paper colors are available?

See our colored Post-it Notes page. Some colors are only available on orders of 500 pads or more. We don't carry red paper.

Can I get a color you don't stock?

Yes. With full color printing we print any background color onto white paper. The front looks fully colored, the back stays white, and it is often the cheapest option with the lowest minimum. You can still write on it easily.

What ink colors can I use?

On white pads, single-color printing comes in black, red or blue. On colored paper, ink choices are shown per color, since some combinations don't print well. Need several colors or an exact match? Choose full color, or Pantone ink on 500 pads or more.

Turnaround and shipping

How long does it take?

Production starts once you approve your proof and counts business days only:

  • Full color on white: about 3 to 5 days
  • Colored paper: about 5 to 6 days
  • Super Sticky, Pantone ink and Post-it cubes: about 7 days
  • Dynamic Variable pads: about 10 days

Then add UPS transit, usually 1 to 4 business days.

I need it by a certain date. Can you rush it?

Often, yes. Chat with us before ordering so we can check production. Choose 2nd Day Air or Next Day Air at checkout and put your in-hands date in the order comments. Approve your proof as soon as it arrives.

How do you ship?

UPS Ground, 2nd Day Air or Next Day Air. Very large orders can ship by freight, which is cheaper if your location has a loading dock. Want to use your own UPS or FedEx account? Chat with us before you order.

Do you ship outside the US?

We ship to Canada; rates are higher than US shipping. For other countries, ask us for a quote.

Can I ship to more than one address?

Yes. The website can't split shipments, so email us and we'll set it up.

How are orders packed?

Pads are boxed to fit the order. The packing slip shows no prices. Individual shrink wrap is available for an extra charge.

Orders, reorders and accounts

Where is my order?

We email tracking when it ships. A new UPS number may show as invalid until UPS picks up that evening. You can also check your account or chat with us.

How do I reorder?

Use Reorder in your account's order history. If it gives you trouble, chat or email us your old order number. We keep artwork on file for years and will send you a ready-to-pay cart link.

Can I change the artwork on a reorder?

Yes. Tell us what to change and we'll send a new proof.

I took over ordering from a coworker. Can I get their account?

Yes. Chat with us and we'll move the account and order history to your email.

Can I cancel or change my order?

Yes, before you approve the proof, at no charge.

How can I pay?

Credit card, PayPal or Amazon Pay. If your card is declined at checkout, check that the billing address and zip code match your card statement. Purchase orders and ACH are available on approved orders.

Can I get a paid invoice or receipt?

Yes. Ask in chat or email and we'll send one, including the last four digits of the card if your accounting team needs it.

Do you charge sales tax?

Only in states where we're required to. If your organization is tax exempt, send us your certificate.

Samples

Can I get a sample?

Yes. We send free sample pads so you can feel the paper and test the adhesive. You can also order a single full-color pad with your own design.

Cubes, flags, shapes and large pads

What is the difference between full and half cubes?

A full cube has about 760 sheets and a half cube about 390. We can print the sides; printing on the sheets too costs extra.

Do you make custom flags?

Yes. Each 4" x 3" pad holds four 3" x 1" flags, with up to four different designs. Flags come on white paper, starting at 100 pads.

Can you make a custom shape?

Yes. We have a library of shapes. A new shape needs a one-time cutting die, from about $750, which adds 1 to 3 weeks. Shaped pads usually start at 250 to 500 pads.

Do you make large wall pads or pop-up notes?

Yes, both by quote. Wall pads go up to 15.75" x 15.75" in 1 or 2 ink colors. Pop-up (accordion) notes come in white or yellow.

Packing tape and labels

What is the minimum for custom packing tape?

36 rolls of 2" tape and 24 rolls for 3" tape. Tape comes 2" or 3" wide, in 55 or 110 yard rolls, printed in 1 or 2 Pantone colors. Standard tape is 2 mil thick and Premium is 2.5 mil. Packing tape ships free.

Do you print custom labels?

Yes. Label prices on the site are for blank sheets; for printed labels, send your artwork and we'll quote.